The Psychosocial Safety Secret
Your business is probably not compliant.
Since 24 December 2022, every WA business must identify, assess, and control psychosocial hazards. Most haven't. Here's everything you need to get compliant — without the jargon, the guesswork, or the $10,000 consultant.
Why this matters now
The law changed in December 2022.
Most WA businesses still haven't caught up.
The WHS Act 2020 (WA) introduced explicit, enforceable duties around psychosocial hazards. These aren't guidelines — they're legal obligations backed by significant penalties.
WHS Act 2020 — s.19
Primary Duty of Care
Every PCBU must ensure, so far as is reasonably practicable, the psychological health and safety of workers — not just physical safety. Health explicitly includes psychological health.
Regs 2022 — rr.55A–55D
Specific Psychosocial Duties
Businesses must identify hazards, assess risks, implement controls, and review them. Four separate, enforceable obligations — each requiring documentation.
WHS Act 2020 — s.27
Officer Due Diligence
Directors and senior executives have a personal, non-delegable duty to verify compliance. Officers are personally liable if they can't demonstrate active knowledge.
Penalties for failing to comply range from $570,000 for Category 3 offences to $3.5 million for a body corporate for Category 1. WorkSafe WA can issue improvement and prohibition notices — based on the absence of systems, not just the occurrence of harm.
Quick Compliance Check
How exposed is your business right now?
Answer four questions to find out. It takes about a minute.
Question 1 of 4
Does your business have a documented psychosocial hazard risk assessment — completed or reviewed in the last 12 months?
Free Preview Pack
Get the WorkSafe WA Inspector Readiness Pack — free
The seven questions an inspector will ask, mapped to exactly where your answers live. Join the founding list to download it now — and lock in first access at the founding price.
- ✓The 7 inspector questions, mapped to your toolkit
- ✓A 30-minute readiness drill you can run quarterly
- ✓A document index to keep at the front of your safety folder
- ✓First access at $497 (founding price) — first 50 spots only
Free Preview Pack · Founding List
Join the list — get the pack free
Register your interest and download the WorkSafe WA Inspector Readiness Pack free. You'll also lock in first access at the founding price of $497 — limited to the first 50 to join.
The Course
Everything you need. Nothing you don't.
A complete, self-paced online course built specifically for WA businesses — covering every legal obligation, with practical tools you can put to work the same day.
The Law, Plain and Simple
Decoded, not just described
- ›Plain-English glossary of essential terms
- ›The three-layer legislation framework
- ›'Reasonably practicable' — the 5-factor test
- ›PCBU, officer & worker obligations
Get Your House In Order
Leadership & governance
- ›s.27 due diligence — what it really requires
- ›The leadership accountability chain
- ›Governance structures by business size
- ›Setting observable standards
Engaging Your Workers
Consultation & the CARE Script
- ›Genuine vs tick-box consultation
- ›Six consultation methods that work
- ›Documentation requirements
- ›The CARE Script framework
The Hazard Detective
Find it, fix it, write it down
- ›The 16 psychosocial hazard categories
- ›Step-by-step risk assessment process
- ›Risk matrix with 5 probability levels
- ›Risk Assessment Template + Pre-Flight Checklist
Flex Your Control Muscles
The P-HOC framework
- ›P-HOC: Psychosocial Hierarchy of Controls
- ›Applied to 3 common hazard types
- ›Layered control strategies
- ›Control Implementation Plan Template
No Tissue, Address the Issue
Issue resolution & RTW
- ›WHS and HR — the integration points
- ›Issue resolution procedure (Regs 80–82)
- ›5-phase RTW framework for psych injury
Due Diligence
Document it, prove it, own it
- ›The 8 document categories you must keep
- ›The 6 review triggers (Reg 55D)
- ›Officer verification framework
Real Businesses, Real Results
Case studies from WA industries
- ›Aged care — vicarious trauma & fatigue
- ›FIFO construction — isolation & roster design
- ›Retail — casual workers & customer aggression
The Extras That Make It Stick
FAQs & final checklist
- ›15 FAQs — the hard questions answered
- ›35-item final compliance checklist
- ›Final Checklist — print-ready & audit-ready
Psychosocial Risk Assessment Template
Identify, rate, and record every hazard across your workplace
Control Implementation Plan
Turn your risk assessment into assigned, tracked actions
Worker Psychosocial Hazard Survey
Anonymous hazard identification that doubles as consultation evidence
Officer Due Diligence Pack
The s.27 quarterly verification system for directors and owners
WorkSafe WA Inspector Readiness Pack
The seven inspector questions, mapped to your documents
Final Compliance Checklist
Your audit-ready reference across all five WorkSafe WA areas
Six of the 16 downloadable tools shown — all included at every tier.
Who this is for
Built for the people responsible for getting this right
Business Owners
You own the obligation and the liability
As the PCBU, compliance rests with you. This course gives you the knowledge to own it — and the documentation to prove it.
WHS & HR Professionals
Your team needs a system, not just awareness
Go beyond mental health posters. Build a legally defensible psychosocial safety system grounded in the WA Code of Practice.
Officers & Directors
s.27 is a personal duty you can't delegate
Satisfies your obligation to acquire and maintain current WHS knowledge — with a documented record of having done so.
Senior Managers
The standard flows from how you lead
Understand your role in the accountability chain and how leadership behaviour is itself a WHS matter.
Team Leaders & Supervisors
You're the frontline of psychosocial safety
Learn to have the conversations that matter — and recognise hazards in your team before they become incidents.
Any WA Workplace
No size exemption. No industry exemption.
Healthcare, construction, retail, professional services — if you have workers in WA, these obligations apply to you.
This course is not for
Businesses outside Western Australia (legislation varies by state), or anyone looking for a surface-level mental health awareness course. This is a compliance course — substantive, practical, and written to hold up under WorkSafe WA scrutiny.
How access works
One licence. Your whole team. Secure by design.
Available on web at course.dohub.com.au and on mobile. Every registered business gets its own secure platform — and every employee gets their own profile within it.
Per-business secure platform
Each registered business has secure access to its own course platform to register its employees. No per-user limits within that business.
Personal profiles for every employee
Every employee has secure access to their own profile within the business's course platform — progress, completion and certificate tracked individually.
One-off payment, not a subscription
Course platform access for the Business Licence is a single, up-front payment. No recurring fees to keep your team learning.
Pricing
One licence covers your whole business
One-time payment, licensed per business (one ABN), unlimited team members. All 16 tools included at every tier. 12 months of WA legislation updates included. Prices in AUD, ex GST.
Business
Business Licence
One business (ABN) · unlimited team members
+ GST · one-time payment
Founding price — first 50 customers or 60 days, whichever comes first. Standard price $697.
- ✓One business licence (one ABN)
- ✓Use across your whole team — no per-user limits
- ✓9 units covering every aspect of compliance
- ✓30+ lessons with structured, actionable content
- ✓16 downloadable tools (incl. the free pack) — ready to use
- ✓12 months of WA legislation updates
- ✓Certificate of completion for every business
Business + Discovery
Pro Business Licence
One business (ABN) · unlimited team members
+ GST · one-time payment
- ✓Everything in the Business Licence
- ✓45-minute discovery session with DO Safety (gap review + priority mapping)
- ✓90 days of priority email support
Note: The discovery session is a gap review and priority map — not a done-for-you build. If you'd like DO Safety to build your system with you, that work is scoped and quoted separately (and your full course fee is credited toward it — see above).
Advisers & Groups
Consultant & Multi-ABN Licence
Consultants, bookkeepers, accountants, franchise & multi-ABN groups
+ GST · one-time payment
- ✓Everything in the Business Licence
- ✓Licensed to use the course & toolkit across the client businesses or group entities you support
- ✓Includes up to 10 registered businesses
- ✓Each registered business registers its own employees (unlimited) within their secure platform
- ✓Priority email support
Note: Additional business slots can be purchased at $150 + GST per slot. Each registered business gets its own secure platform with no per-user limits within it.
The course pays for itself
100% of your course fee credited toward consulting.
Start with the course. If you engage DO Safety to build your system with you within 90 days, we credit 100% of your course fee against the consulting work — so everything you paid for the course goes straight toward getting it done for you. Available on every licence tier.
14-day money-back guarantee
On every tier. If the course isn't right for your business, contact us within 14 days for a full refund.
Keep your legislation current
12 months of WA legislation updates are included. Extend for a further 12 months at $149 ex GST — includes in-app update notifications, refreshed course content and download materials.
Common Questions
Straight answers
WorkSafe WA isn't waiting.
Neither should you.
Every week without a documented psychosocial safety system is a week of unnecessary exposure. Join the founding list now — get the free pack, and lock in first access at $497.
Join the Founding List →Free preview pack · First access at founding price · No payment to join
DO Safety — Delivering Outcomes Group · The Psychosocial Safety Secret — WA psychosocial safety compliance training. Aligned to WHS Act 2020 (WA), WHS (General) Regulations 2022 (WA), and the Code of Practice: Psychosocial Hazards in the Workplace (2022). This course provides educational guidance only and does not constitute legal advice. Always verify obligations against current legislation and seek professional advice for your specific circumstances.
Prefer to talk it through first? Book a free consultation with the DO Safety team.