Policies & Terms

Transparency and trust — our legal documents in one place

At Delivering Outcomes Group, we believe in clear, honest communication — and that includes our legal documents. Below you'll find our current policies and terms of service. Each document opens as a PDF for easy reading and download.

Privacy Policy

How we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988.

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Refund Policy

Our returns and refunds policy covering consulting services and digital products purchased through Delivering Outcomes Group.

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Terms & Conditions (Consulting)

Terms and conditions governing our consulting services, including engagement terms, liability, confidentiality, and payment.

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Terms & Conditions (Digital Products)

Terms and conditions for digital products and e-commerce purchases, including licensing, access, and refund eligibility.

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Last updated: June 2026. If you have any questions about our policies or terms, please contact us.

Have Questions?

If you need clarification on any of our policies or terms, our team is happy to help.